Testimonials

Fantastic customer service!!!
We did online research and thought we were making an informed decision by purchasing a new mattress by calling Mattress Superstore and placing our order by phone and with a CC. They delivered our new mattress the following day!
They explained about the trial period and exchange policy.
Unfortunately, we had chosen the wrong mattress for us; for the next time, we decided to go to the store and actually try/test different mattresses. Matt listened to what we were looking for and pointed us to the different mattresses that offered the support and comfort that we may be looking for. He also encouraged us to lay down, roll over and really put it to the test. Price was important but support and comfort were the biggest factor.
There was no hassle processing the exchange. We had our new mattress delivered/exchanged the following day!!
Now, we sleep like babies…

I needed 2 twin mattresses and after some extensive research landed on Mattress Superstore, in Vancouver WA. When I called and spoke to Jesse he said that he didn’t have two in stock and would need to order them from the main warehouse. He offered an availability by noon the next day. The next day being a Friday, rush hour traffic would be a nightmare. I Cajoled a buddy living in that area to pick ’em up for me. I called and asked Jesse about this. Not only was happy to take my payment over the phone, but he also allowed me to scan my OR ID for tax exemption over to him. I am so grateful for his help and willingness to provide superb customer service. Highly recommended.

Best store to shop at for any mattress or bed frames. I will never go anywhere else. Best customer service. Love my adjustable bed!!!

Who would have thought that going into a mattress store on a Friday night on our way to dinner would be the highlight of the night??? Owner Cory made the experience so fun that I wish we could do it again next weekend. Too bad I only need one bed!! Cory knew what to ask us to learn what we would want, had us try many of them, explained the pros and cons of each, and threw in some free sheets! I know that when we need new beds for the kids we will go nowhere else.

Mattress Superstore is the best furniture store we have here. They furnished the Elder Housing building for the Cowlitz traibal Housing in Toledo. Besides beds, there are catalogs a plenty, any furniture you could possibly be looking for. My understanding the local is important at Mattress Superstore. I look forward to hearing exactly where the beds come from, as well as the parts to manufacture the beds. It would be nice if we could hear what kind of businesses someone here could benefit from being in. The Local movement is growing all the time. In my opinion it should matter hugely to all of us here in Cowlitz County.

This is a beautiful. Low pressure store. I just scored 18 months same as cash, on a wonderful pillowtop set.

The mattress store you can see from Mattress Superstore recently fleeces my 90 yr old Aunt. I wish I would have known. She would have bought from our wonderful local store.

Shopped around before I went they ended up having the mattress I wanted and saved over 400 on it I would definitely buy again from them in the future.

I would have given them 6 stars but there was no option for it! My wife and I had been shopping for mattresses for a few days when we decided to have lunch in Longview at the Hop n’ Grape (great place). During the course of our conversation, a waitress overheard us and we started to chat – turned out that she had just purchased a mattress from the Mattress Superstore. She touted their great customer service, prices, and let us know they were locally owned.

This morning, my wife and I decided to stop by and check them out; we are so glad we did. The sales person was a great laid back guy who, unlike other store’s sales people, was able to handle multiple customers effortlessly. We moved through the store, trying out different beds, and actually found one we liked a lot. Instead of making some convoluted sales pitch, he simply answered our questions. That’s right – just talked to us and answered our questions – how refreshing.

Next, the owner came in – just when you thought the salesperson was zero drama laid back… The owner chit chatted a bit and I told him how a waitress had referred us. He was so humble and genuinely excited about the referral; he told us about the history of his business and how hard they work at making sure their customers are satisfied. When the salesperson came over during the conversation, the owner high-five’s him! They were both so prideful.

As if the experience couldn’t get better, they worked out deal after discount after trade in after sale until I almost felt like it was a game to see how inexpensive they could make our purchase. It was like watching two buddies just having fun.

My wife and I cannot recommend this business enough.

Matt was excellent to work with. I feel that he went out of his way to make sure we were getting what we needed. I would highly recommend this store to everyone.

I consider this place to be awesome if you are looking to buy a new mattress. I had set a budget when I went in and Rudy totally made that work for me. Highly highly recommend this place! The customer service was so great here!